Currently, we accept Visa, MasterCard and American Express (only available on www.earthpak.ca) for orders shipping to Canada. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city/province/territory names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.
We are unable to accept debit cards at this time.
Credit Card Security
If you have placed an order online you can view information on your order within the My Account section of the site. If you do not see your order displayed in this section then it was not placed and you must return to your Shopping Basket and complete the Checkout process again.
Earthpak may be required to charge applicable sales taxes by provinces. To qualify for an exemption, please fill out PST Exemption Form (if applicable) and submit to us. Please allow 3-5 business days for processing.